Customised Atlassian solutions for requirements not covered by standard software
We develop bespoke apps, integrations and extensions for your Atlassian environment
The standard version often goes a long way. But not always far enough.
Atlassian tools offer a lot. For many teams, that’s enough. But as soon as processes are rolled out company-wide, data from ERP or monitoring systems needs to be synchronised, or specific compliance requirements apply, standard features and Marketplace apps reach their limits. This leads to manual workarounds, data inconsistencies and unnecessary effort.
This is precisely where custom development for Atlassian comes into its own. Instead of adapting processes to the tool, the solution is tailored to your requirements – whether as a bespoke Jira integration, a Confluence extension or a standalone Atlassian custom app. This ensures greater clarity in day-to-day work, less friction in workflows and better user acceptance.
What is custom development?
The term describes the development of bespoke software for a specific platform or system landscape. In the Atlassian context, this refers to apps, extensions and integrations built specifically for Jira, Confluence or Jira Service Management. The need for this usually arises from a requirement that cannot be properly implemented using either the tool’s built-in features or existing Marketplace apps.
Customers who place their trust in us
Bespoke solutions for your Atlassian environment
Communardo develops bespoke solutions for Jira, Confluence and other Atlassian products. These are implemented using Atlassian Forge or as standalone applications.
Every project begins with a clear requirements analysis. Together with your team, we define what the solution needs to achieve, how it will integrate with existing systems and what operational requirements apply. This results in a concrete solution concept, which we implement iteratively.
An overview of our services:
Requirements analysis and technical feasibility assessment
Solution design and architecture
Development as a Forge app or standalone application
Integration into existing Atlassian environments and third-party systems
Testing, roll-out and documentation
Optional: ongoing operation and maintenance
This is how we create bespoke Atlassian solutions that are technically sound and prove their worth in day-to-day work.
Here at Communardo, we provide comprehensive management of your Atlassian platforms. Our services are structured on a modular basis and are provided according to the package tier. All packages include support, licence optimisation and ongoing platform optimisation. The higher tiers also include personalised consultancy, governance, security and strategic planning.
ERP integrations
Jira integration with systems such as SAP or Microsoft Dynamics to ensure seamless data flows without any data discontinuities.
ALM and DevOps integrations
Integrating Atlassian tools with existing development, testing or deployment platforms to enable end-to-end DevOps processes.
Data imports
Importing and synchronising external data into platforms such as Jira Service Management Assets.
Customised reporting
Reports, dashboards and hierarchies that go beyond the standard features and enable genuine control at portfolio level.
Monitoring and external signals
Integration of monitoring solutions and automated processing of relevant events directly within Jira Service Management.
Four operating models You decide what suits you best.
Not every company needs the same operating model. Implementation may therefore vary depending on the specific circumstances. Key factors here include security requirements, internal operational responsibility, scalability and integration architecture.
Integrated directly into Atlassian: Forge app development within the Atlassian Cloud infrastructure. No need for your own servers or additional operational overhead.
Your infrastructure, our operations: You provide the technical environment, whilst Communardo supports the day-to-day operation of the Atlassian custom app.
Your infrastructure, your operations: You take care of hosting and operations, whilst Communardo develops the solution and provides support during handover.
Fully managed model: Infrastructure and operations can also be handled entirely by Communardo, provided this aligns with your objectives.
Which model is most suitable depends on the intended use, the level of integration and your governance requirements.
Do you have a specific scenario in mind?
Get in touch! In a brief initial consultation, we’ll discuss whether and how a bespoke solution can help you.
Reliable support even after the go-live
Custom Atlassian solutions not only need to be developed, but also reliably operated and maintained. On request, Communardo can support the ongoing operation of your custom app or integration with maintenance and support services designed to ensure stability and further development.
Operation of the solution by experienced Atlassian specialists
Monitoring and proactive intervention in the event of problems
Application of security updates for the app and its dependencies
Ensuring compatibility with the latest Atlassian Cloud APIs
Automated roll-out of updates
Support within the agreed scope
This ensures that your solution remains not only usable today, but also resilient for the future.
Why Communardo? A partner that brings together technology and application
Custom development for Atlassian is effective when it not only works technically, but also genuinely helps in day-to-day work. To achieve this, Communardo combines many years of Atlassian expertise, consultancy experience and a clear understanding of operational realities. As an Atlassian Platinum Solution Partner, we work closely with the platform and can adapt our developments early on to anticipate upcoming changes. The result is solutions that integrate seamlessly, can be operated sustainably and remain intuitive for users.
Over 25 years’ experience
Focus on practical, maintainable, bespoke Atlassian solutions
Understanding of integrations, platforms and processes
Flexible operational and support models
FAQ
Custom development refers to the development of bespoke software for a specific platform or system landscape. In the Atlassian context, this involves apps, extensions and integrations built specifically for Jira, Confluence or Jira Service Management. This is usually prompted by a requirement that cannot be implemented satisfactorily using either the built-in tools or existing Marketplace apps.
Custom development for Atlassian is a sensible option if standard features, Marketplace apps or existing configurations do not support your processes reliably or cost-effectively enough. Typical reasons for this include complex integrations with third-party systems, bespoke workflows that cannot be configured, or specific compliance requirements. In such cases, a tailor-made solution saves more time and effort in the long run than trying to adapt the standard product.
Yes. Jira integrations with ERP systems such as SAP or Microsoft Dynamics, connections to DevOps and ALM platforms, monitoring integrations, and data imports from external sources into Atlassian Cloud products are among the most common scenarios. The integration is designed to fit in with your existing data flows and security requirements.
No. Operational responsibility can be allocated flexibly. Communardo can take full responsibility for operations, share responsibility with your team, or hand over the solution so that you can run it independently. We’ll discuss which model makes sense during our initial consultation.
Yes. Operation, monitoring, security updates, compatibility adjustments to Atlassian Cloud APIs and support can all form part of an extended service model. The scope is tailored to your specific solution and its criticality. This ensures that the app remains stable even when platform updates are carried out.
Let’s discuss your requirements
If you have a requirement that cannot be satisfactorily met using standard functions or existing apps, we’ll work with you to find the right solution. During an initial discussion, we’ll clarify your vision, the framework conditions and viable implementation options.
Your contact person
Marlen KaiserTeam Lead Customer Acquisition
- Kleiststraße 10a, 01129 Dresden
- Tel: +49 351 85033-167
- sales@communardo.de