Our services for Atlassian Enterprise customers

As an Atlassian Platinum and Enterprise Solution Partner, we offer you, as an enterprise customer, a range of exclusive consultancy packages covering Atlassian solutions.

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Enterprise licensing consultancy for Atlassian Jira and Confluence

Request Enterprise Licence Consultation
We are considering a sensible harmonisation of licence terms to ensure uniform cut-off dates

The aim of our licensing consultancy is to make the best possible use ofyour available budget for licences and, where appropriate, to reduce licensing costs and the administrative burden associated with licence management. Furthermore, potential sub-licensing can help to avoid restrictions on use.

The outcome of a licensing consultancy is an optimised licensing package or portfolio for the next 12 to 24 months.

Analysis

Analysis of existing Atlassian licences, including apps, even those from third-party providers.

Checking licence validity periods

Assessment of the feasibility of harmonising licence terms to standardised cut-off dates.

Consultancy

Advice and recommendations on using Atlassian’s Enterprise licensing model.

Performance, scalability and high availability

We will carry out a system analysis with you, covering, amongst other things, infrastructure and system configuration.

Consultancy on performance, scalability and high availability is designed to ensure the short- and long-term operational reliability and performance of business-critical Atlassian applications. As part of a comprehensive consultancy service, our experts will visit your premises to work with you on the following areas:

  • Identifying requirements for performance, scalability and availability.
  • Carrying out a system analysis, including infrastructure andsystem configuration.
  • Development of a medium- and long-term operational strategy.
  • Recommendation of short-term measures to ensure stability and performance.

Atlassian’s Enterprise offerings (in particular Data Centre, Technical Account Management and Premier Support) will be taken into account.

About the "Performance" consultancy package

Guidelines for the development and maintenance of business-critical Atlassian applications

The secure operation of business-critical Atlassian applications requires robust development, maintenance, operations and support processes. As part of this consultancy service, the current situation within your organisation is compared with established best practices, and any necessary measures are identified.

The following activities, in particular, are carried out as part of consultancy sessions and workshops:

  • Analysis of the current processes for maintaining the existing Atlassian systems
  • Presentation of best practices for the development and maintenance of business-critical Atlassian systems, with a particular focus on requirements and release management, update strategies and support organisation.
  • Developing specific measures and guidelines tailored to your organisation

We would be happy to outline the specific approach and detailed content of these consultancy packages and provide you with a bespoke quote.

Request the ‘Business-Critical Atlassian Applications’ consultancy package here

Request a consultancy package

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Marlen Kaiser, Team Leader Customer Acquisition bei Communardo Software GmbH

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