Smart extensions for comprehensive solutions
Are you looking for innovative solutions to tailor your Atlassian environment perfectly to your requirements? No problem – with us, you have the right partner by your side!
We work closely with a strong network of strategic alliances within the Atlassian ecosystem. Together with our partners, we develop holistic solutions that go far beyond individual products – tailored to your needs, scalable and perfectly suited to your use cases.
Our consultants undergo continuous training on the latest apps and technologies, enabling us to support you with up-to-date expertise and best practices. Our partner network is constantly growing: we already maintain close and successful partnerships with leading Atlassian solution and app providers.
Our key strategic partnerships:
In addition to licence procurement, we are of course also on hand to assist you with consultancy, implementation and integration – and, if you wish, we can put you in direct contact with our Alliance partners.
Get in touch – together, we’ll shape your Atlassian landscape of tomorrow.
Best practices for Atlassian Cloud licences
We’re happyto assist you with a free licence consultation on new licences, renewals, upgrades, downgrades and Marketplace apps. Get professional advice – at no extra cost!
Take advantage of the many other benefits Communardo has to offer:
Convenient payment by invoice
Pay without a credit card, avoid international fees and benefit from a payment term of around 14 days
Maturity harmonisation & consolidation
We support you in standardising runtimes and efficiently consolidating your Atlassian products
Support with cancellations
If required, we can help you quickly and easily with refunds within 30 days of purchase
Fast quotation & ordering process
Benefit from smooth, speedy processing of your enquiry - from quotation to order
Immediate assistance with support requests
If you have urgent questions or technical problems, you will receive immediate help from our team of experts
Automatic licence expiry reminders
You will be reminded in good time, at least 30 days before expiry, and will immediately receive a suitable extension offer
How to obtain your Atlassian licences
Inform
Here you can find out everything you need to know about Atlassian licensing, whether it's an initial purchase, renewal, upgrade or downgrade.Contact us
Get in touch with us using the contact form, telephone or e-mail. We are also happy to arrange non-binding consultation appointments.
Customised offer
We advise you on all aspects of licensing and create a customised offer for you. Benefit from our status as an Atlassian Solution Partner.
Payment processing
Pay conveniently on account in German currency within 14 days. All common payment methods are possible.
Setup, support and updates
We support you with the setup, are there for you in case of queries and carry out updates of your Atlassian environments on request.
We offer licences for the following Atlassian products
Atlassian Cloud Deployment option
Atlassian offers a number of cloud-based products. This means that Atlassian manages the systems, including all data, on its own servers. The cloud solution is a good option if you want to get the system up and running as quickly as possible, as there is no need to set up and configure your own infrastructure.
Please feel free to contact us for more information about the Atlassian Cloud.
Atlassian Data Centre Deployment option
One deployment option is the Data Centre. Your Atlassian system is run across multiple servers. As the load is distributed across several systems, this offers a number of benefits, such as stability, speed and scalability. This option is designed for large enterprises that require maximum system availability with a high number of users (>1,000). Please feel free to contact us for more information about the Atlassian Data Centre.
Please note that Atlassian will be discontinuing the Data Center products on 28 March 2029.
FAQ
The Data Centre deployment option runs on your own systems, thereby ensuring complete control over the data. It also ensures a transparent infrastructure.
The key technical difference is that the Data Centre version can be operated across multiple servers. This distributes the load across different systems, which has a positive effect on the stability, speed and scalability of the systems.
Yes, additional licences would be required if these are production instances. Each licence permits the deployment of only a single production instance of the software in a production environment. If you wish to set up test environments or non-production environments, you do not require any further licences for this.
When you purchase a new Data Center licence or renew/upgrade an existing Data Center licence, a new licence key is stored in the My Atlassian account for the billing and technical contacts. Follow the steps below to apply your new key in the server environment once a billing or technical contact has copied the licence key from the My Atlassian account.
Jira
- Log in to Jira as a system administrator.
- Click Settings (gear icon) > Applications.
- Click on Versions and Licences.
- Find the licence you wish to update, then click the pencil icon to edit the licence. Now replace the existing licence key with the new licence key.
- Click Update licence.
Confluence
- Log in to Confluence as a system administrator.
- Click on Settings (gear icon) > General Configuration.
- Click on Licence Details.
- Paste the new licence key and then click Save.
By definition, a user is an account with permission to log in to the application. Named users with this access right are counted towards the permitted user limit even if they are not currently logged in. Multiple people are not permitted to share a single product login. Our licensing model is not based on the number of concurrent users.
- Cloud customers can find further information in Section 2.5 of the Atlassian Cloud Terms of Service.
- For Data Centre customers, the licence rights set out in Section 3.1 of the Atlassian Software Licence Agreement are based on the respective scope of use, which in turn depends on the number of unique authorised users purchased.
Atlassian Cloud
For Atlassian Cloud, up to 5,000 user licences (Confluence, Jira Core, Jira Software) are available. For Jira Service Desk Cloud, you can purchase licences for up to 5,000 agents. There is no limit on the number of Jira Service Desk ‘customers’.
Do you have any questions or would you like some advice from us?
We’re happy to answer any questions you may have. Simply use our contact form.
Your contact person
Andreas AdlerTeam Leader License Sales
- Kleiststraße 10a, 01129 Dresden
- Tel: +49 351 850 33 256
- anfrage@communardo.de