Revolutionise your IT service management with Communardo

Enable agile, productive and modern ITSM with Atlassian Jira

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Your official Atlassian Specialised Partner for Cloud and ITSM

  • Access to established standards
  • Certified ITSM experts
  • Project management and support from a single source
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Efficient Jira Service Management

Rapid value creation

Thanks to Jira Service Management, you can benefit from our tried-and-tested base configuration just one week after the project starts. We – or you – can make adjustments to workflows, services or automations in no time at all and without any programming.

High productivity

Boost the productivity of your service organisation by: collecting all the necessary enquiry information from users (a ‘shift-left’ approach), aggregating it via integrations, and automating simple, repetitive tasks.

Effective collaboration

Make work visible – with the help of an open, collaborative platform. Gain comprehensive, context-rich information to improve teamwork and speed up decision-making.

The benefits of using Communardo

  1. Access to established standards

    With our basic configuration and best practices, you’ll reach your goals more quickly and reap the benefits of your investment at an early stage.

  2. Training courses and integrated learning pathways

    Through the training courses offered by the Communardo Academy, your staff will learn how to use the new tool correctly.

  3. Fixed-price guarantee

    With us, there are no nasty surprises.

    Thanks to our fixed price for the basic package, you have full control over your costs and can plan ahead.

  4. Certified ITSM experts

    We offer you the highest standard of professional and technical consultancy.

    All our service management consultants are certified by AXELOS ITIL®¹ and Atlassian JSM.

  5. Integrations and migrations

    Would you like to migrate tickets and assets from your current ITSM solution or integrate data from other sources?

    We are familiar with the existing interfaces and have both the experience and the team capacity to implement bespoke integrations.

  6. Project management and support from a single source

    If you wish, we can take over the operation of your system at the end of the project at the Communardo Service Centre.

What do our customers say?

Martin Hesse, Head of Quality and Processes at SMA Solar Technology AG, on the potential of ITSM solutions with automation
Our new ITSM solution enables staff to have applications, hardware or virtual servers provisioned automatically at any time. All they need to do is fill in a simple request form on the online portal; provisioning is then carried out, in some cases, entirely automatically.
Martin Hesse, Head of Quality and Processes, SMA Solar Technology AG

¹ ITIL® – ITIL® is a (registered) trade mark of Axelos Limited. All rights reserved.

What is the aim of your project?

Book a personal consultation!
Our expert will be happy to take an initial look at your specific situation with you.

Marlen Kaiser, Team Leader Customer Acquisition bei Communardo Software GmbH

Your contact person

Marlen Kaiser
We're happy to help you

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