Communardo Products goes Platinum!
Communardo Products has been graced with the prestigious Platinum Vendor status on the Atlassian Marketplace.
With this, our constant commitment to delivering top-tier products and meticulous service to our valued customers was recongnized and is now widely visible within the Atlassian Marketplace.
To attain this status, we have successfully met the rigorous criteria set by Atlassian, reinforcing our dedication to quality and excellence in the software solutions we provide. The key milestones that contributed to our Platinum Vendor status encompass:
Product Quality and Approval:
- All of our paid cloud and Data Center apps are Paid via Atlassian.
Cloud and Data Center Presence:
- We maintain a diverse product portfolio, with now 6 paid cloud apps and all paid server apps with a minimum of 500 installs being Data Center approved.
Customer Support Excellence:
- Our commitment to exceptional customer service is reflected in our Response Time Service Level Agreement (SLA) to Atlassian for customer escalations, which consistently stays under 24 hours.
Security and Accountability:
- All our public paid cloud apps are proudly enrolled in the Paid Bug Bounty Program, demonstrating our dedication to security and collaboration with the broader community.
Bug Bounty Program Compliance:
- Our Bug Bounty Program award amounts meet and exceed the minimum payout requirements, reinforcing our commitment to promptly addressing and resolving potential vulnerabilities.
In our years as a committed Marketplace vendor, we have enabled over 8,000 clients in 105 countries to connect their data, platforms, and employees through our cutting-edge solutions. This Platinum Vendor badge symbolizes the shared journey of growth and success between Communardo Products and our customers.
We'd love to express our heartfelt thanks to our customers, partners, and the entire Products team for their ongoing support and dedication.
Of course, we remain committed to deliver smart solutions for modern work to our all of partners and clients and we look forward to continuing this exciting journey together.