Better Content Archiving for Confluence by Midori
In the vast expanse of Confluence's cosmos, a leading animation motion picture studio has been using the platform since its inception in May of 2004.
Upon assuming oversight of the Confluence instance, Staphon Arnold was confronted with two decades of accumulated documentation and data. Search results were inundated with outdated pages, hindering productivity and progress.
To combat this, Staphon devised a meticulous plan to declutter Confluence and purge it of obsolete content.
The Confluence Expert at the Studio
At the animation studio, Staphon plays a crucial role as the content and training specialist. His primary responsibility is to ensure that everyone on campus utilizes Confluence effectively. Staphon is known as the go-to expert for Confluence-related queries and provides training to both new and seasoned users.
“My role is to help everybody around campus use Confluence. I make sure everybody has the training they need, especially new users, and assist them in documenting their work. Additionally, I provide training on our technical treatment team." – Staphon Arnold, Content and Training Specialist.
The Problem: Cleaning Up Search and Documentation
When Staphon started in his role, he identified a significant challenge at the company - a cluttered search and outdated documentation.
Midori's Better Content Archiving for Confluence was already installed, but it was underutilized due to a lack of expertise among the users. Consequently, search functionality suffered, making it difficult for employees to find relevant information.
"Our search was horrendous. Nobody could find anything because there was so much old documentation. We needed to clean up our search and documentation to enhance productivity.”
The Value Better Content Archiving Creates
Bernard explored various solutions but ultimately found no comparable alternatives.
"This app just works! So we haven't had to try to use anything else or even try to find anything else. There's just nothing even close. So, this is what we use."
Implementing Better Content Archiving brought significant value to the animation studio. The app's primary benefit was cleaner search functionality. Employees could now easily locate relevant content and identify outdated information that needed archiving.
"The value we get from using Better Content Archiving is a cleaner search. It allows us to find content quickly and easily identify what is out of date. As our Confluence instance dates back to 2004 archiving is crucial. We don't like deleting things so having an archive helps us reference past work while maintaining a clean search experience."
Core Content Lifecycle Management Rules
While Staphon’s team doesn't have strict content lifecycle management rules, he advises users to follow certain principles. He likens Confluence to a community garden and encourages users to prune outdated content by archiving it, ensuring a thriving and organized knowledge base.
“Confluence is a community garden and everybody needs to do their part to make sure the garden is thriving. I advise our users to avoid deleting things. Instead, archive content that is no longer actively used. Avoid making copies and prioritize a clean search experience."
Staphon 's Message to Fellow Confluence Dwellers
He emphasizes the importance of archiving old documentation to maintain a clutter-free Confluence and enable future references.
"If you haven't used this app yet, do it now! Archiving outdated content is crucial. You shouldn't have old documentation floating around. Deleting documentation may not be healthy in the long run. Having an archive is like putting it in deep storage, accessible when needed. Try out Better Content Archiving with your team and have peace of mind knowing you can always find what you need."
A Harmonious Confluence with Better Content Archiving
This leading animation studio, driven by the expertise of Staphon, successfully transformed their Confluence platform with Better Content Archiving. By implementing this powerful app, they cleaned up their search functionality, improved documentation management, and ensured a clutter-free knowledge base. Bernard's expert guidance and the adoption of Better Content Archiving enabled the company to streamline its workflows and enhance productivity.
This serves as an inspiration for organizations seeking order in the Confluence chaos. If you're facing similar challenges with outdated documentation and inefficient search, follow in their
footsteps and consider Better Content Archiving for Confluence.