Managed-Services & Support

Service made by Communardo - We are here for you and will help you quickly and easily with all your inquiries.

Service for your digital workplace
made by Communardo

As a certified technology partner, we support you in the professional operation, emerging requirements, and questions as well as the maintenance and administration of your digital workplace. We are specialists in the technologies Atlassian (as Atlassian PlatinumPartner), Microsoft 365 (as Microsoft Gold Partner), Staffbase, and You benefit from our expertise in these areas and the constant exchange with our technology partners.

Our commitment to service

Expertise, quality, and reliable processing

We accompany our customers not only to the successful launch of a new software, but also rely on long-term and trusting customer relationships. It goes without saying that our experienced consultants and developers will continue to support you after a joint implementation project.

Customized service

Communardo's service offerings support you in the administration and operation of your applications. We are happy to provide you with reliable service. Fast response times are important to us. We will be happy to create a service offer that is tailored to your individual requirements.

Christoph von Heiden, Head of Competence Center Customer Support bei Communardo Software GmbH
We are fully aware of our responsibility for the success and acceptance of your platform. Therefore, the satisfaction of your employees is our focus and we are happy about increasing user numbers. Together with your IT organization, we continuously optimize our service for maximum quality and speed.
Christoph von Heiden | Head of Competence Center Customer (Communardo Software GmbH)

Expertise, quality, and speedy processing... This is what you can expect from our service offerings

  • Take the pressure off your IT in the long term.

  • High service quality for your employees through the use of qualified specialists.

  • Fast response and solution times thanks to a high-performance service team.

  • Service catalog tailored to your needs - from routine activities to consulting.

  • Scalable from temporary support to complete outsourcing.

  • Competent and reliable specialist staff.

Our technologies

  • Communardo ist Platinum Solution Partner Enterprise
  • Communardo ist Microsoft Solutions Partner für Modern Work
  • Communardo ist Silver Partner
  • Communardo ist Partner von Staffbase

Our services to relieve your IT

Service hours

10 - 16 o'clock
Monday - Friday
(except federal holidays
as well as 24.12. and 31.12.)

Service Level Agreements (SLA)​

Initial response: 24 h
Resolution time for Problems and Service Requests: 4 weeks

Service Language

Service is provided in German and English

Maintenance work

within the service hours

Your all-round service

Choose from our service catalog

  • Up2Date Service
  • Health-Care Service
  • Optimization and CleanUp Service
  • Content Management Service
  • Strategy and further development
  • Training/ Service
  • Use Case Guide

Book your free initial consultation with our experts now.

  • Roadmap Service
  • Evergreening for Microsoft 365
  • Intranet Service
  • Modern Work Guide
  • Power Platform as a Service

Book your free initial consultation with our experts now.

Trust the satisfaction of our service customers

  • SchwörerHaus STIHL
  • Referenz Collini
  • Referenz blum
  • Referenz flatex Degiro
  • Referenz MULTIVAC

Do you have an urgent request?

Please feel free to contact our Service Center by phone on weekdays from 09:00 - 17:00.
You can reach us at 0800 8 776 776.